Privacy Policy

Effective Date: 17th July 2026

 

Film Credit Network (“FCN”, “we”, “our” or “us”) is committed to protecting your privacy and handling your personal information responsibly.

 

This Privacy Policy explains what information we collect, why we collect it, how we use it and the rights you have under UK data protection law.

 

By using this website, you agree to the practices described in this Privacy Policy.

 

  1. Who We Are

Film Credit Network is an independent platform dedicated to creating opportunities through sustainable independent filmmaking.

 

Website: www.filmcreditnetwork.com

Email: [email protected]

 

  1. Information We Collect

Depending on how you use our website, we may collect:

Personal Information

  • Name
  • Email address
  • Telephone number (if provided)
  • Postal address (where applicable)
  • Payment information (processed securely by third-party providers)

Account Information

If you become an FCN Supporter or create an FCN Profile, we may collect:

  • Professional biography
  • Credits and experience
  • Headshots
  • Showreel links
  • Social media links
  • Agency details
  • Career information you choose to provide.
  1. How We Use Your Information

We use your information to:

  • provide our services;
  • process memberships and purchases;
  • create FCN Profiles;
  • communicate with you;
  • send newsletters (where you have opted in);
  • improve our website and services;
  • manage customer enquiries;
  • comply with legal obligations.

We will never sell your personal information.

 

  1. Lawful Basis for Processing

Under UK GDPR we process personal information based on:

  • your consent;
  • performance of a contract;
  • legitimate business interests;
  • compliance with legal obligations.
  1. Marketing Communications

If you subscribe to FCN Insider or other newsletters, we may send you updates about:

  • new films;
  • opportunities;
  • industry news;
  • FCN developments;
  • events;
  • products and services.

You can unsubscribe at any time using the link included in every email.

 

  1. Payment Information

Payments are processed securely through trusted third-party payment providers.

 

Film Credit Network does not store or have access to your full payment card details.

 

  1. Cookies

Our website uses cookies to improve your experience and understand how visitors use the website.

 

Cookies may be used for:

  • website functionality;
  • analytics;
  • security;
  • remembering preferences.

You can control cookies through your browser settings.

 

Please also see our separate Cookie Policy.

 

  1. Sharing Information

We will only share your information where necessary.

 

This may include:

  • payment providers;
  • website hosting providers;
  • email marketing services;
  • professional advisers;
  • legal authorities where required by law.

We never sell your personal information to third parties.

 

  1. Data Security

We take appropriate technical and organisational measures to protect your personal information from:

  • unauthorised access;
  • loss;
  • misuse;
  • alteration;
  • disclosure.

While no online system can be guaranteed to be completely secure, we continually work to protect your information.

 

  1. How Long We Keep Your Information

We retain personal information only for as long as necessary to:

  • provide our services;
  • comply with legal obligations;
  • resolve disputes;
  • maintain business records.
  •  

When information is no longer required, it will be securely deleted.

 

  1. Your Rights

Under UK GDPR you have the right to:

  • access your personal information;
  • request correction of inaccurate information;
  • request deletion of your information;
  • restrict processing;
  • object to certain processing;
  • request data portability;
  • withdraw consent where processing relies on consent.

To exercise these rights, please contact us using the details below.

 

  1. Children’s Privacy

Film Credit Network does not knowingly collect personal information from children under the age of 13 without appropriate parental or guardian consent.

 

Where opportunities involve young performers, information will only be collected and processed in accordance with applicable safeguarding and data protection requirements.

 

  1. Third-Party Websites

Our website may contain links to third-party websites.

 

We are not responsible for the privacy practices or content of those websites.

 

We encourage you to read their privacy policies before providing personal information.

 

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

 

The latest version will always be published on this page.

 

  1. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

 

Film Credit Network

Email: [email protected]

Website: www.filmcreditnetwork.com

 

  1. Complaints

If you are unhappy with how we handle your personal information, please contact us first so we have the opportunity to resolve your concerns.

 

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your personal data has been handled unlawfully.

 

Information about the ICO is available at:

https://ico.org.uk

 

Film Credit Network is committed to building trust, protecting privacy and maintaining the highest standards of professionalism across everything we do.

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